Murray River Hideaway Holiday Park
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Booking & Deposit Policy
BOOKING AND DEPOSIT POLICY
- We accept bookings up to 12 months in advance.
- Bookings are on a first-come first-served basis.
CABINS & CAMP SITES
- Cabins and camp Sites require a minimum 50% deposit on the day of booking.
- Payment plans are available up to 1st December.
- Minimum booking period applies over holiday periods.
REFUND POLICY
- There is a minimum $30 administration fee on all cancellations.
- We do not refund FOR LATE CANCELLATIONS OR for early departure.
OFF PEAK PERIOD
SITES:
- If you cancel your booking and advise us at least 14 days prior to the date of booking, we'll refund the balance of your deposit, minus the administration fee.
- Any cancellations made with less than 14 days notice will forfeit your deposit.
CABINS:
- For off peak cancellations a $50.00 administration fee will apply
- If you cancel your booking and advise us at least 14 days prior to the date of booking, we'll refund the balance of your deposit, minus the administration fee.
- Any cancellations made with less than 14 days notice will forfeit your deposit.
PEAK PERIOD
SITES:
- If you cancel your booking and advise us at least 21 days prior to the date of your booking, we'll refund the balance of your deposit, minus the administration fee.
- All cancellations made with less than 21 days notice will forfeit your deposit.
CABINS:
- For peak period cancellations there is a $100 administration fee.
- If you cancel your booking and advise us at least 21 days prior to the date of your booking, we'll refund the balance of your deposit, minus the administration fee.
- Any cancellations made with less than 21 days notice will forfeit your deposit.
Any further refund will be at our absolute discretion, depending upon the situation.
please note for covid-19 cancellations there is NO refund or credit offered.