Booking & Deposit Policy 

BOOKING AND DEPOSIT POLICY

• We accept bookings up to 12 months in advance.
• Bookings are on a first-come first-served basis.

CABINS & CAMP SITES

• Cabins and camp Sites require a minimum 50% deposit on the day of booking.
• Payment plans are available up to 1st December.
• Minimum booking period applies over holiday periods.

REFUND POLICY

• There is a minimum $30 administration fee on all cancellations.
• We do not refund FOR LATE CANCELLATIONS OR for early departure.

OFF PEAK PERIOD

SITES:

• If you cancel your booking and advise us at least 14 days prior to the date of booking, we'll refund the balance of your deposit, minus the administration fee.
• Any cancellations made with less than 14 days notice will forfeit your deposit. 

CABINS: 

•  For off peak cancellations a $50.00 administration fee will apply
• If you cancel your booking and advise us at least 14 days prior to the date of booking, we'll refund the balance of your deposit, minus the administration fee.
• Any cancellations made with less than 14 days notice will forfeit your deposit. 

PEAK PERIOD

SITES:

• If you cancel your booking and advise us at least 21 days prior to the date of your booking, we'll refund the balance of your deposit, minus the administration fee.
• All cancellations made with less than 21 days notice will forfeit your deposit. 

CABINS:

• For peak period cancellations there is a $100 administration fee.
• If you cancel your booking and advise us at least 21 days prior to the date of your booking, we'll refund the balance of your deposit, minus the administration fee.
• Any cancellations made with less than 21 days notice will forfeit your deposit. 

Any further refund will be at our absolute discretion, depending upon the situation. 

please note for covid-19 cancellations we'll  offer a credit towards your future booking, no refund will be given.